Blinds are non-refundable, non-returnable, they are custom made to order. All blinds and shades we sell are back by the manufactuers' limited lifetime warranty.
If the product is defective or damaged at the time of arrival, you must notify us immediately. Each manufacturer reserves the right to repair or replace any damaged/defective merchandise at their discretion. Damage claim must be reported within 5 days of delivery.
We do have a limited lifetime warranty on any parts, repairs and damages. The customer must pay shipping. Stardecorating and it suppliers will not be responsible for sending boxes or reimburse any cost associated with the return of merchandise for warranty or repair including installation labor and removal. Please call 1-800-748-1026 during our normal business hours to arrange a warranty claim